+48 58 627 97 00 poland@macandrews.com Wybierz kraj Flag Flag Flag

Znajdź rozkład rejsów

Gdzie jest mój kontener

znajdź kod celny towaru

Jesteś tutaj:

Help & FAQs

Q: When arranging for a pick-up, what will the operator need to know?

A: The operator will require:

  • The weight of the goods
  • Type of goods to ascertain the type of box required (reefer or dry van)
  • The cubic measure of the goods (ie. length/width/height)
  • Full details of the pick-up address
  • The name only of the destination town/city
  • Who is paying for the freight - sender or receiver
  • Will these goods be paid for on account or cash 

Q: What is the frequency of Macandrew's services?

A: We pick up and deliver daily through a certain schedule as well as customised services. For further details see our service or route sections.

Q: How do my goods need to be packaged?

A: Securely bound and centrally positioned within the confines of a pallet (shrink wrapping, or securely strapped) or with bulk bundled freight, securely fastened with appropriate strapping. The pallets/bundles must be clearly labeled with Receivers name, physical delivery address and appropriate consignment details. 

Q: Who do I contact if I want a quote on my freight?

A: Call your local Macandrews customer service centre (Contact Us) for quotes or complete the online quotation request.