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Quality Management Systems

MacAndrews aims to operate an integrated Quality, Environmental and Safety Management System.
We are certified to ISO 9001:2008 and pursue the goal of reconciling environmental protection, economic viability, and sustainable practices.
 
Through an integrated management system, we aim to ensure that quality awareness is of fundamental importance to all employees.

We also aim to guarantee the highest possible quality in the services we offer and take customer satisfaction into every aspect of our business through the continuous improvement of our work processes.

We aim to get it right first time, everytime, and on time.
We believe that an error prevented is better than an error rectified and makes a greater contribution to enhancing economic viability and customer satisfaction.

We formulate and review quality and environmental targets regularly which supports our commitment to the continuous improvement process.
 
Quality Policy
MacAndrews guarantees its commitment to continual improvement to ensure an efficient and profitable running of the business. Our Customers' success is our main objective and, as partners, we provide the service they demand and anticipate their every need.

If you are unhappy with our services, please send an email to the Quality Assurance Manager specifiying your main issues.